“Dear Martina and Michael:
I am very grateful for the tremendous commitment you showed in selling my house. During my visits to Uruguay, I was struck by the sense that you have a “good nose” for finding the “right” client, and as a result you were able to find a buyer in a very short time.
I was impressed by the friendly, personalized, efficient and comprehensive assistance you provided, from our first conversations, to your continuous updates on the situation while I was far away in Germany, to your quick response to all of my questions, and finally in preparing and carrying out the meeting with the notary.
It is not common for contracts to be translated into German before the papers are signed in front of the notary, as I know from previous experiences. But for you, this detail, which is so important for German-speaking buyers and sellers, is part of your “regular assistance”. Fantastic! (Even for Spanish speakers, Uruguayan contracts are quite unique…)
By the way, your choice of a notary was very good! I would gladly do it all over!
I also thought it was great that we spoke on the phone so frequently. Quick and direct, no long letters or emails. It really simplified the process and speeded up the negotiations. And it is really reassuring for someone who lives in Germany and isn’t right there.
And in general: speaking German makes everything so much easier (for me)! And also the fact that you know the German or European mentality perfectly well, as well as that of the Uruguayans. You really do a great job at “building those bridges”!
I was also able to experience as a buyer the great sensitivity you show and your ability to “sound out” what is important for your clients. Once again, thank you so much for showing me exactly what I was looking for and for the “house hunting tour”. This is important both for potential buyers, who are normally undecided, and for you, since together you can rapidly rule out what the client is NOT interested in. I have the impression that this way you are able to immediately grasp what the client is looking for and then focus the search on properties that might really interest them.
Knowledge, understanding and sensitivity, in other words: 10 out of 10!
Best wishes, and I hope to see you again soon,”
Christine
“Dear Martina and Michael:
Four years ago I came across your website for the first time and from that moment onward I began to learn about Uruguay, even though it was from overseas. You were able to answer my endless questions to my complete satisfaction, which is something I appreciate enormously, and is certainly not easy to find these days. That is what I call service and professionalism! Then, in October of last year, the moment arrived. My preparations to cross the “big pond” were successful, thanks to your help. You reserved a rental car for me and gave me excellent advice on accommodations. I greatly enjoyed the visits to see different properties and also found what I was looking for. Even after the meeting with the notary and the purchase of my house, you were at my side, for example, when I needed to find a trustworthy caretaker for the house or deal with other small unexpected details, which I was able to solve with your help. With you I feel like I am in good hands and was able to take the step, which isn’t very common, of buying a house in Uruguay, with no reservations.
Best regards,”
Wolfgang
“Dear Mrs. van Bevern:
Since our return to the cold of Germany almost a month ago, we have fondly reminisced about the wonderful time we spent in Uruguay, especially in Punta del Este.
Our “exploratory trip”, which was mainly meant to give us an idea of whether we could eventually move there, was very revealing. And that is mainly thanks to your objective and always honest presentation of the local realities during our visits to houses, different regions, etc. We very much appreciated your patience in sharing information with us. We have very pleasant memories of you and we will also remember you if the opportunity arises for us to move to Punta del Este in due time. At present the conditions are not right for such a move due to family-related circumstances, but we will undoubtedly consider the idea once again in the future. And when we do, you will be our first choice, of that you can be certain.
Once again, we would like to express our gratitude to you, along with our best wishes for a good start in the new year 2011, and for your health and well-being.
Warm regards”
