Dear Mrs. van Bevern:
We would like to thank you for our very good experience with you and the great help you provided us in order to seek out and find a suitable property. Thanks to the time you devoted to us and the many visits to different houses, we were finally able to find a lovely house in El Pinar. Everything went very well. Your knowledge and your careful work, and the time you took for the various visits, made it a pleasant experience for us. Without you, we would not have succeeded in buying a home, and we are happy that you accompanied us the whole time. The human exchange was also very reassuring in this new phase of immigrating to Uruguay. Thank you very much for supporting us with your advice and your help, also with the notary and interpreting work.
For any real estate needs in the future we will come to you again, and we will recommend you to our circle of friends.
(sent by e-mail in April 2017, translated from German)
Dear Mrs. van Bevern:
It has now been six weeks since we got back to Germany, and it’s about time that we wrote to thank you, above all, for receiving us so warmly during our visit to Montevideo.
This was our first impression of our new home, and it couldn’t have been better. The information you gave us about the different places along the coast was simply perfect. Although we were looking for a house near Montevideo, we decided on another location thanks to the “tour” you took us on as our guide. That was how we found the house of our dreams in Punta del Este in just three days! The negotiations with the seller, the meeting with the notary, and the whole process were all highly professional, as would be expected from your presentation on the Internet. But aside from being professional, your assistance was very personalized and extraordinarily helpful. Not a single one of our questions was left unanswered, and for every problem you offered solutions.[…]
Hello Mrs. van Bevern and Mr. van Bevern:
I very much wanted to write to you and tell you that I have very good memories of our time together. Throughout my life I have visited many properties and met many real estate agents, but I have rarely enjoyed those visits as much as I did with you, thanks above all to the way that you do your work.[…]
This kind of reliable, honest business style and fulfilment of promises could be considered normal.
But I want to thank you especially for the assistance you provided above and beyond business matters. I undoubtedly asked you a lot of questions that it really wasn’t your responsibility to answer. And it was obvious to me that you didn’t answer them as if it were an obligation, but rather because you clearly enjoyed being able to tell me more about Uruguay.
I am also extremely impressed by your kind cooperation with matters that have arisen now, after the purchase of my house.[…]